Refunds and Exchanges
Refunds and Exchanges
Credit card
Fish Guarantee
- Returns must be within 14 days from the date of purchase.
- Please note some items have a NO RETURN policy and others a 24 hour return policy.
- All returns and exchanges must be accompanied by a valid Pisces Pet Emporium Receipt, original packaging and in excellent resalable condition.
- Returned merchandise that was paid with cash or interac will be returned though cash or interac only.
Credit card
- Returned merchandise that was paid for buy credit card will be returned to the original card
Fish Guarantee
- Within 15 day of purchase FULL credit will be given.
- 15 to 30 days HALF credit will be given.
- Must present receipt AND deceased fish to receive credit. Without receipt NO credit will be given.
- MUST present water sample, separate from fish, to receive credit.
- Guarantee depends on outcome of water sample.
- No GUARANETEE on SALE fish , POND fish, FEEDERS, AROWANAS, DISCUS, STINGRAYS, or MARINE livestock.
- This guarantee is null and void in circumstances where proper care and attention is not exercised by purchaser.




