Frequent Buyer Program Terms and Conditions

How do I get started? All members of the V.I.Pisces Customer Program* are eligible to participate in our Frequent Buyer program on participating brands and sizes of dry dog and cat food.

Simply provide the cashier with your customer number and you can receive points on regular items and start earning toward a free** bag of food! Not a member? Join now!

Fill out an application form (available from any cashier) and receive your V.I.Pisces Customer number today.

You can start earning toward your free bag immediately! Plus, you’ll earn points on the other items you buy that you can redeem for merchandise!
* See V.I.Pisces Customer Program Terms & Conditions for more information on the V.I.Pisces Customer Program.

** Customer must pay applicable sales tax on free bag. More brands and sizes may be available in the future.

Here’s how it works:
1. The customer must be a member of the V.I.Pisces Customer Program.
2. The customer must provide the V.I.Pisces Customer number at the time of purchase in order to receive credit for their bag purchase (alternately, you may use your 10 digit phone number).
3. Each purchase of a participating bag counts towards the number of bags you need to purchase to receive your free bag (number varies depending on brand – see below).
4. After purchasing the required number of bags, you will receive your next bag free (customer is responsible for paying applicable sales tax on free bag). Only the account holder(s) may redeem the free bag.
5. You can start earning toward your next free bag with your next dog food purchase (not counting your free bag purchase).
6. Purchases made prior to membership in the Frequent Buyer program cannot be credited to a member’s account.

Participating brands and sizes include:
Buy 7, Get 8th Free:

  • Eukanuba (11.36 kg or larger Dog Food)

Buy 10, Get 11th  Free:

  • Nutrience (10 kg or larger Dog Food; 5 kg or larger Cat Food)
  • Nutro Natural Choice & Ultra (13 kg; 16 kg Dog Food – 7.03 kg; 7.94 kg Cat Food or largest bag)

Buy 12, Get 13th Free:

  • Acana (11.4 kg or lager Dog Food; 6.8 kg or larger Cat Food)
  • Blue Buffalo (10.9 kg – 13 kg Dog Food; 5 kg – 6.8 kg Cat Food
  • Canadian Naturals (13 kg –15 kg Dog Food – Excluding Chicken 30 lb and Lamb & Rice 25 lb)
  • Fromm (11 kg and larger Dog Food; 6.8 kg Cat Food)
  • Go! Natural (11kg – 13 kg Dog Food; 4.5 kg Cat Food or largest bag)
  • Natural Balance (12 kg-15 kg Dog Food; Cat Food or largest bag)
  • Now! (11 kg Dog Food; 4.5 kg Cat Food or largest bag)
  • Orijen (11.4 kg or lager Dog Food; 6.8 kg or larger Cat Food)
  • Primal Raw Frozen Dog Food (1.36 kg – 1.82 kg)
  • ProPlan Dog Food  (15.9 kg & 18.1 kg)

Terms and Conditions

1. Pisces Pet Emporium reserves the right to cancel, modify or restrict the Frequent Buyer Program or any aspects of the Program at any time with or without notice.

2. Pisces Pet Emporium may revoke membership in the V.I.Pisces Customer Program and Frequent Buyer Program at any time; failure to follow any terms of the Program or any misrepresentation by the customer may be subject to membership revocation and will affect eligibility for further participation in the Program.

3. Pisces Pet Emporium’s V.I.Pisces Customer account number is not transferable.

4. Customer must buy the same brand and largest bag size of dry dog food or cat food for each purchase to receive credit.

5. All bag purchases will be tracked by entering the V.I.Pisces Customer account number at the time of purchase. Customers are not required to retain any receipts, UPC barcodes or proof of purchase symbols.

6. Participation in the Frequent Buyer program begins with the purchase of the first bag of qualifying dry dog or cat food.

7. The free bag will be awarded as an electronic coupon at the till. The customer is required to bring the bag to the cashier for purchase. The computer will apply an electronic coupon for the value of the bag and the customer will pay the applicable sales tax. Only the account holder(s) may redeem the free bag when valid ID is presented matching name(s) on the account.

8. All returned food purchases must be made with the customer’s V.I.Pisces Customer account number and will be deducted from the member’s bag total. 9. Program is restricted to participating brands and sizes.

10. The promotion for the next free bag starts again with your next purchase, not including your free bag purchase.

11. Free bag giveaways are not eligible for this offer.

12. No V.I.Pisces points will be awarded for any item that is part of the Frequent Buyer program.

13. Number of qualifying bags purchased for the Frequent Buyer Program for a member as reflected in Pisces Pet Emporium’s records shall be deemed correct.

14. The number of bags purchased as part of the Frequent Buyer Program is not available online. Please see in-store for current bag count.